Whenever illness strikes or you need medical advice, we are here for you around the clock.
24/7 Telephone Medical Advice
Harvard Vanguard offers telephone medical advice 24 hours a day, 7 days a week. All you have to do is call your doctor’s office. After regular office hours, phones are transferred to a team of Harvard Vanguard medical staff who can access your electronic medical record and provide medical advice and information by phone.
If necessary, our staff can consult an on-call Harvard Vanguard physician, schedule a next-day appointment with your doctor’s office, or advise you to visit the emergency room. If it’s a holiday or a weekend, they can also schedule you for a weekend/holiday urgent care appointment at one of our practices providing urgent care.
Note: If you think you are experiencing a life-threatening emergency, you should always call 911 or your local emergency number immediately.
Urgent Care Weekdays
If you think you need to be seen for a same-day appointment on a weekday, first call your doctor’s office to see if an appointment is available. If convenient, weekday urgent care is also offered to all patients at our Kenmore location from Monday – Friday, 8:00am – 8:00pm.
Weekends and holidays
Harvard Vanguard’s Urgent Care department is focused on providing complete care to patients with acute illnesses or injuries that require prompt attention, but do not pose an immediate serious health threat or require an emergency room visit. Adult and pediatric weekend and holiday urgent care is available by appointment to any Harvard Vanguard patient at 6 of our practice locations: Braintree, Chelmsford, Kenmore, Peabody, Somerville, and Wellesley.
To make an urgent care appointment, call your doctor’s office. Even if your doctor’s office does not offer weekend/holiday urgent care hours, your call will be automatically transferred to a Harvard Vanguard practice in that region that does.
Weekend and Holiday Urgent Care Locations and Hours